Our goal is to continue to build our reputation as a trusted supply chain partner. We achieve this by having a passion for the customers we supply and by constantly innovating to become a product leader in fresh convenience food for the centre plate.

our-way-rosette
1
st
FIRST ON ADVANTAGE
REPORT IN BOTH 2013
AND 2014
our-way-smiley
99
%
AVERAGING OVER 99%
CUSTOMER SERVICE
LEVELS
our-way-truck
25
%
SUPPLYING 25%
OF UK TURKEY
our-way-people
5
+
YEARS SERVICE: >50%
OF OUR 3,500 PEOPLE

Customer Offering

 

Looking after our customers is a responsibility shared not just by our sales team, but by all 3,500 Faccenda Foods employees. This is made possible by relationships up and down the supply chain married with the skill and dedication displayed by our people on a daily basis.

 

Our customers know they can rely on us to provide:

 

Category Leadership:

Customers trust us to provide highly sought after solutions in three main areas: Primary (whole birds and portions); Added Value (flavoured and ready to cook); and Impulse (ready to eat). We also meet the need for seasonal products from BBQ ranges to festive Christmas turkey. Whatever the time of year, we work with customers to present our products in the most attractive ways to consumers, thanks to bespoke planning and engaging in-store communication.

 

New to market innovation:

It takes a deep understanding of the current market and future trends, an agile development process and the right people to generate innovative new products. We work alongside our customers as well as packaging and ingredients suppliers to develop this understanding, which is proven by our award-winning poultry products. Many of our most sought-after products – such as Simply Roast in the Bag – are co-created with our customers thanks to the emphasis we place on long-term partnerships and joint business planning.

 

Faccenda Foods’ Roast in the Bag is a truly innovative product that delivers what our customers want: good value, no fuss food they can cook with confidence. The new ranges will add to its already popular appeal.

-- Andy Wilson, Asda Buyer.

 

Supply excellence:

We control our whole supply chain from our local British farms, through advanced manufacturing plants to the final product on the shelf. This ensures that customers receive a safe, secure product and that delivery comes via an excellent service from a transparent and integrated supply chain. We are proud to offer seven day delivery with 24hr lead times, only made possible by collaborative customer forecasting and through the stock management skills of our dedicated people.

An Integrated Food Business

We take complete responsibility for the product bought by the consumer, giving them the confidence that comes from a well-managed and transparent supply chain.

 

We supply multiple proteins to some of the largest UK retailers throughout the year, meaning we are able to leverage the diverse strengths of our different business units. Our integrated, team based approach allows us to provide an even better quality, faster and more trustworthy service. It also allows us to provide wider, more innovative product ranges that respond quickly to changing market and customer needs.

Our Culture

Our business is changing fast to stay ahead of the competition. What sets us apart remains the same – our heritage, strong values, commitment to each other, and a passion to provide trusted food, every day, as we have done over more than five decades.

 

We are a business that gets people involved, puts them first, works as a team and delivers for our customers. Our differentiator is that together, our people make the kind of business that our customers and suppliers want to work with and enjoy doing so.

 

It is not what we do but how we do it that makes the difference.

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Our commitment to tackling Campylobacter

Everyone at Faccenda Foods is committed to delivering high quality products that our customers and consumers can trust and enjoy.  Since the spring, we have made significant investments aimed at reducing Campylobacter levels across our entire supply chain – from farm to factory – that has helped more than halve the percentage of whole birds featuring the highest concentrations of Campylobacter. This includes, SonoSteam, which kills Campylobacter and other micro-organisms…

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Faccenda Foods Acquires Cherry Valley Foods

We are pleased to confirm that Faccenda Foods have acquired the successful duck producer, Cherry Valley Foods.   Like Faccenda, Cherry Valley is a vertically integrated food business controlling the whole supply chain including agriculture and operations. With a turnover of £45m and 320 employees it has been supplying the UK market for six decades and is a major supplier to the food service sector.   The acquisition means that…

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